Introduction

These Terms and Conditions govern your access to and use of the services provided by Focomtumartuna (“we,” “our,” “us”). By accessing our website, purchasing any service, or communicating with us, you agree to comply with these Terms. If you do not agree, you must discontinue using our website immediately. These terms are applicable to users residing in the United States, including the State of California, and are designed to comply with relevant state and federal laws.

Use of Our Services

You may use our website and services only for lawful purposes. You agree not to misuse our platform, attempt unauthorized access, or engage in activities that may harm our website, service performance, or other users. We reserve the right to suspend or terminate access without notice if we detect any violation, misuse, or unethical behavior that threatens the integrity of our services or business operations.

Service Delivery & Limitations

All services listed on our website are subject to availability, project scope, and agreed timelines. Deliverables vary based on selected packages, and we may modify or update service features at any time to improve quality or comply with evolving legal and industry standards. We are not responsible for delays caused by incomplete client information, third-party platform issues, technical errors, or circumstances beyond our control.

Payments & Billing

All payments must be made in advance unless stated otherwise in a written agreement. Prices listed on our website may change without prior notice. By purchasing our services, you authorize us to charge your preferred payment method for the agreed amount. We do not store complete payment information, and all transactions are processed through secure third-party providers.

Refund Policy

Because our services involve time, expertise, and customized work, all sales are final. Refunds are not provided unless a written agreement clearly states otherwise. In rare cases where we cannot deliver a service for reasons on our side, we may offer partial credit or an alternative solution. Refund requests based on personal preference, change of mind, or unrealistic expectations will not be accepted.

Client Responsibilities

Clients must provide accurate information, timely feedback, access to relevant accounts, and all necessary materials required to complete the project. Any delay caused by incomplete information or lack of response may extend delivery timelines. You are responsible for ensuring that your content does not infringe on any laws, copyrights, or intellectual property rights of third parties.

Intellectual Property Rights

All content we create for you—including designs, text, videos, strategies, and marketing assets—becomes your property once the full payment is made. Until payment is completed, all materials remain our intellectual property. Our website content, branding, and graphics remain exclusive to Focomtumartuna and may not be copied, reused, distributed, or modified without written permission.

Third-Party Tools & Integrations

Our services may involve the use of third-party platforms such as Meta, Google, Shopify, TikTok, or any other marketing tools. We do not control these platforms and are not responsible for their policies, technical issues, account suspensions, or data handling processes. By using our services, you agree to follow the terms of these third-party providers.

Limitation of Liability

To the maximum extent permitted under California law, Focomtumartuna is not liable for financial loss, expected revenue, business interruption, data loss, or any indirect, consequential, or incidental damage arising from the use or inability to use our services. All strategies are provided on a best-effort basis, and we do not guarantee specific ranking, reach, conversions, or sales outcomes.

Privacy & Data Protection

We collect only the personal information necessary to deliver our services. Your data is never sold or shared for marketing purposes. We follow California Consumer Privacy Act (CCPA) guidelines to protect your rights. You may request data access, correction, or deletion by contacting us at contact@focomtumartuna.site.

User Conduct & Prohibited Activities

You agree not to use our website or services for illegal, fraudulent, harmful, defamatory, or abusive purposes. Attempts to breach security, hack our systems, or misuse communication channels will result in immediate account termination and potential legal action. We reserve the right to block or remove users who violate these standards.

Changes to Terms

We may update or revise these Terms and Conditions at any time without prior notice. Continued use of our website or services after updates constitutes your acceptance of the revised terms. We encourage users to review this page regularly to stay informed about our policies.

Governing Law

These Terms and Conditions are governed by the laws of the State of California and the United States of America. Any dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in California.

Contact Information

For questions, concerns, or legal inquiries regarding these Terms and Conditions, please contact us at:
Email: contact@focomtumartuna.site